Privacy Policy

Last updated: April 3, 2026

This Privacy Policy describes how RightMessage (“we”, “us”, “our”) collects, uses, discloses, and safeguards information when you use our website and services at RightMessage.app (the “Service”). By using the Service, you agree to this policy. If you do not agree, please do not use the Service.

1. Information we collect

We may collect the following categories of information:

• Account and identity data - such as name, email address, and authentication identifiers provided when you sign in (for example via our authentication provider).
• Profile and messaging data - information you choose to provide for message generation, such as contact details, relationship context, tone preferences, and similar wizard inputs.
• Content you create - drafts, saved messages, contact records, and related metadata stored in your account.
• Usage and technical data - IP address, browser type, device information, approximate location derived from IP, pages viewed, and timestamps, collected through normal operation of our hosting and analytics tools.
• Payment-related data - when you purchase credits or subscriptions, our payment processors may collect billing information; we typically receive limited transaction references, not full card numbers.
• Third-party connections - if you connect optional integrations (for example Google Calendar), we receive tokens and data strictly needed to provide that feature, subject to your consent and the third party’s terms.

2. How we use information

We use information to:

• Provide, maintain, and improve the Service;
• Authenticate users and secure accounts;
• Generate and store messages and related features you request;
• Process payments and credits;
• Respond to support requests and communicate service-related notices;
• Comply with law, enforce our Terms, and protect rights and safety.

3. AI and automated processing

When you use AI-assisted features, portions of your prompts and context may be sent to external model providers to generate output. Those providers process data under their own terms and safeguards. We configure requests to minimize unnecessary personal data and recommend you avoid including sensitive data you do not need in a prompt.

4. Legal bases (where applicable)

Depending on your region, we may rely on performance of a contract, legitimate interests (such as security and product improvement), consent (for optional features or marketing where required), or legal obligation.

5. Sharing and subprocessors

We do not sell your personal information. We may share data with service providers who assist us - for example hosting, database, authentication, email, payments, analytics, and AI inference - only as needed for their function and under appropriate agreements. We may disclose information if required by law or to protect our users and the Service.

6. Retention

We retain information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account or certain data where applicable law allows.

7. Security

We implement technical and organizational measures appropriate to the nature of the Service. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. International transfers

We may process and store data in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) compatible with applicable law.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data; object to or restrict certain processing; or withdraw consent. Contact us to exercise these rights. You may also lodge a complaint with a supervisory authority where applicable.

10. Children

The Service is not directed to children under the age where parental consent is required in their jurisdiction. We do not knowingly collect personal information from such children.

11. Cookies and similar technologies

We use cookies and similar technologies for session management, preferences, security, and analytics. You can control cookies through your browser settings; some features may not work if cookies are disabled.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of the Service after changes constitutes acceptance where permitted by law.

13. Contact

For privacy questions or requests, contact us through the support or contact channels published on RightMessage.app.